3r777's Privacy Policy

1 Introduction

3r777 ("we", "our", "platform") is an online gaming and betting platform in Bangladesh. By using our website, you ("user", "member") agree to the terms described in this privacy policy.

This document explains what types of information we collect, why we collect it, how we store and use it, and what steps we take to protect your rights. We use SSL encryption and modern data security technologies to keep your information safe.

2 Information We Collect

The following types of information may be collected on the 3r777 platform for the purposes of account registration, transaction processing, and service improvement:

2.1 Membership and Identity Information

• Full name, date of birth, and gender
• Mobile number and email address
• Relevant details from a Bangladeshi National ID (NID) or passport (for identity verification)
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (to process transactions)
• Relevant bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Technical Information

• IP address and device identifiers
• Browser type, operating system, and screen resolution
• Login time, session activity, and navigation patterns
• Information collected through cookies and similar technologies

2.4 Gaming Activity

• Betting history, game-play patterns, and preferences
• Records of bonus and promotional benefit usage
• VIP level and points information

3 Purpose of Data Collection

3r777 uses your information only for specific, lawful, and transparent purposes. Each purpose is described in detail below:

3.1 Account and Identity Management

Your personal information is needed for account registration, login verification, and identity confirmation to prevent fraud. It is also used for age verification (confirming 21+) and setting responsible gaming limits.

3.2 Financial Transaction Processing

Financial information is needed to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers. This also includes preventing money laundering and ensuring financial security.

3.3 Service Quality Improvement

By analysing user preferences and gaming habits, we personalise the platform experience. Information is also used to identify technical issues and test platform performance.

3.4 Customer Support

Your account information is used to resolve your issues quickly via live chat or email ([email protected]). This ensures effective and personalised assistance.

3.5 Fraud and Security Management

Account security is maintained by detecting unusual transactions or suspicious activity. This information also helps identify multiple accounts and prevent fraudulent bonus use.

4 Sharing Information with Third Parties

3r777 never sells your personal information. However, limited information may be shared in the following specific situations:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and authorised banking partners to complete transactions.
• Technology service providers: Information may be shared on a contractual basis with trusted technology partners who provide hosting, security, and analytics services for the platform.
• Legal obligations: Information may be disclosed upon a lawful order from a Bangladeshi law enforcement agency or court.
• Fraud prevention: Minimal information may be shared with relevant security organisations to identify financial fraud.

5 Cookies and Tracking Technologies

The 3r777 platform uses cookies and similar tracking technologies. These technologies improve your browsing experience and maintain platform functionality.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, storing security tokens, and remembering language preferences. Without them, the core functions of the platform will not work properly.

5.2 Analytics Cookies

These cookies collect information to help us understand how users interact with the platform. This anonymous data helps us improve our service quality.

5.3 Functionality Cookies

These cookies are used to save your preferred game categories, interface settings, and personalised experience.

You can manage cookies from your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

6 Data Security Measures

3r777 follows the highest industry standards to protect your information. Our security measures include:

• SSL/TLS encryption: All data transmission between your browser and our servers is fully encrypted.
• Data encryption: Stored information is kept in encrypted databases.
• Access controls: Only authorised staff have limited access to necessary information.
• Security testing: Regular security audits and vulnerability assessments are conducted.
• Two-factor authentication: An additional security layer for account access.
• Firewall protection: Advanced firewall systems to prevent unauthorised access.

Even so, no data transmission over the internet is ever completely secure. We take every possible security measure, but no technical system can guarantee 100% security.

7 Data Retention Period

3r777 retains your information only for as long as necessary. The retention criteria are described below:

• Active accounts: All information is retained for as long as your account remains active.
• Closed accounts: Financial and transaction records are retained for the applicable legal period even after an account is closed.
• Legal obligations: Certain information must be kept for a specified period as required by law or a regulatory authority.
• Marketing data: Information used for marketing purposes is deleted once you withdraw your consent.

8 Your Rights

Every member registered on the 3r777 platform has the following rights regarding their information:

8.1 Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

8.2 Right to Correction

You can contact us to correct any inaccurate or incomplete information. Many details can be updated directly by you from your account settings.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, we may be obliged to retain some information due to legal obligations or legitimate interests.

8.4 Right to Object to Processing

You have the right to object to the use of your information for marketing communications or profiling purposes.

8.5 Right to Withdraw Consent

For any data processing carried out on the basis of your consent, you may withdraw that consent at any time.

To exercise these rights, contact our support team at [email protected] or through 24/7 live chat.

9 Protection of Minors' Data

3r777 strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect personal information from any minor.

Age is verified at the time of registration. If we become aware that a minor has created an account, that account and all associated information will be deleted immediately.

10 International Data Transfers

3r777's server infrastructure may be located in various countries. If your information is processed or stored outside Bangladesh, we ensure that the data protection standards of that country are adequate.

For any international data transfer, we put appropriate contractual safeguards in place so that your information remains protected in accordance with the standards of this privacy policy.

11 Policy Changes and Updates

3r777 may review and update this privacy policy from time to time. In the event of changes:

• A notice will be displayed on the platform.
• An email notification may be sent for significant changes.
• Continuing to use the platform after an update means you agree to the new policy.
• The date of the change will be noted at the top of the page.

We recommend that you review this policy periodically so that you stay up to date with the latest information.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact the 3r777 support team:

• Email: [email protected]
• Live chat: Available 24/7 in Bengali and English

After receiving your privacy-related request or complaint, our team will work to resolve it as quickly as possible. If you are not satisfied with the resolution we provide, you may file a complaint with the relevant authority in Bangladesh.